Privacy Policy

Last updated: 9 October 2026

Who We Are

This website is operated by Crandon’s Fine Furniture.

Our contact details are:

Business Name: Crandon’s Fine Furniture

Email: crandonsfinefurniture@gmail.com

Introduction

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us.

This policy has been prepared in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect and process the following information:

Information You Provide

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Any information submitted through our contact forms

  • Any information provided when requesting quotations or services

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral source

  • Cookie data

How We Use Your Information

We process your information to:

  • Respond to enquiries

  • Provide quotations and services

  • Manage customer relationships

  • Improve our website and services

  • Monitor website performance and usage

  • Comply with legal obligations

  • Protect against fraud and misuse

Legal Basis for Processing

We rely on one or more of the following lawful bases:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests

Cookies and Analytics

Our website uses cookies and similar technologies.

These may include:

  • Essential website cookies

  • Performance and analytics cookies

  • Functionality cookies

We may use Squarespace Analytics and other website analytics tools to understand how visitors use our website and to improve website performance.

You can adjust your browser settings to block cookies, although some features of the website may not function correctly.

Sharing Your Information

We do not sell your personal information.

We may share data with trusted third-party providers where necessary for the operation of our business, including:

  • Squarespace (website hosting)

  • Email service providers

  • Website analytics providers

  • Professional advisers

  • Legal or regulatory authorities where required by law

All third parties are required to protect your information appropriately.

Data Storage and Security

We take reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While we take security seriously, no internet transmission is completely secure and we cannot guarantee absolute security.

How Long We Keep Information

We only retain personal information for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal, accounting and regulatory requirements

  • Resolve disputes and enforce agreements

Your Rights

Under UK GDPR you may have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of data

  • Restrict processing

  • Object to processing

  • Request transfer of your data

  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your personal data, you have the right to complain to:

Information Commissioner's Office (ICO)
https://www.ico.org.uk

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will take effect immediately upon publication.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Crandon’s Fine Furniture


crandonsfinefurniture@gmail.com